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AI-Powered Customer Support Chatbot Using RAG

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AI-Powered Customer Support Chatbot Using RAG

Generative AI

AI-Powered Customer Support Chatbot using Retrieval-Augmented Generation (RAG) is an intelligent web-based chatbot that provides accurate and context-aware responses to customer queries by retrieving relevant product information from a vector database.

Built using Python, FastAPI, LangChain, ChromaDB, Hugging Face Embeddings, and Groq Llama 3, the chatbot supports product search, price inquiries, recommendations, comparisons, and category-based queries while reducing AI hallucinations through RAG.

What's Included in Your Project Bundle
Synopsis
Overview of the project objectives and scope
Project Report
Complete documentation with implementation details
Presentation
Ready-to-present PowerPoint slides
Viva Questions and Answers
Frequently asked viva questions with answers
User Manual
Step-by-step installation and usage guide
Code
Complete source code with comments
Applicable For B.Tech, BCA, MCA, M.Tech
Frontend HTML5, CSS3, Bootstrap 5, JavaScript
Backend Python
Database Vector DB
Modules User Interface Module , Data Preprocessing Module, LLM Prediction Module, Result Module

Tags: RAG, AI Chatbot, E-commerce, LangChain, ChromaDB, Groq Llama 3, FastAPI, NLP, Semantic Search, Vector Database, HuggingFace Embeddings, Web Scraping, Python,

Testimonials

"The project was complete and worked as expected. The RAG concept is implemented properly and the overall application is suitable for both academic submission and learning. It also gave me a good topic to discuss during my viva."

Rohit Kumar
B.Tech CSE

"The chatbot performs really well for product-related questions. I tested price inquiries, recommendations, comparisons and category searches, and the responses were relevant and easy to understand. It feels much more intelligent than a traditional chatbot."

Aman Gupta
MCA Student

"I was searching for a modern AI project involving RAG and LLMs, and this was a great choice. The project covers FastAPI, LangChain, Hugging Face and Groq integration, so I learned several useful technologies through a single application."

Simran Kaur
B.Tech AI & Data Science

"Working with this project helped me understand embeddings, vector databases and LLM integration much better. I especially liked how ChromaDB is used to retrieve relevant information before sending context to the language model."

Karan Patel
B.Tech CSE

"The project is implemented in a very practical way. I was able to understand the complete flow from user query to vector search and finally the AI-generated response. It was also easy to demonstrate different product, price and comparison queries."

Neha Singh
MCA Student

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